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Returns Policy? We understand the challenges of purchasing shoes and products online Our policy is that the customer is always right. If for any reason you are unhappy with your Gabellini products, simply return them within 3 weeks of purchase for a full refund or exchange. ** Orders returned for a refund must be returned and processed within 30 days of the purchase transaction or will be charged a $5.00 service fee. The customer is responsible for insurance and tracking of the returned item. We will accept returns if the following conditions are met: - All items must be unworn. - All Items must be in their original shoe bag/packaging. - Items can only be exchanged or returned for a refund in the country in which they were purchased. See country-specific site for details. Shipping for exchanges is free for regular priced items. You must return the shoe and then we will reimburse you the shipping cost (standard US shipping Max $10.00) International orders do not qualify for free return shipping policy. Sale item are not eligible for free return shipping. Please include a note and receipt in the box detailing your request. United States Gabellini Dance Shoes LLC c/o FedEx 156 Lawrence Paquette Champlain, New York 12919 Canada Gabellini Dance Shoes LLC 8595 Stuart Montreal, QC. H3N 2S4 **Facebook promotions and Sale items are not eligible for our free return shipping policy. |